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The Role of a General Manager

Leading the Charge: The Role of a General Manager in the Roofing Industry

As the roofing industry continues to evolve and grow, the role of the General Manager (GM) has become increasingly important. The GM's mission is to manage the day-to-day operations of the office, allowing the owner to focus on other areas of the business. In order to be successful, the GM must prioritize and excel in three key areas: sales, production, and collections.

Sales: The GM must ensure that the sales department is staffed and trained, with key sales managers in place to manage the sales process. If key sales managers are not in place, the GM must be willing to work with salespeople in the field, making adjustments and meeting with customers when necessary.

Production: The GM must ensure that the production department is staffed and trained, with project managers and field quality control in place. Additionally, the GM must ensure that quality subcontractors are in place and that all production department checks and balances are in place.

Collections: The GM must ensure that all collections are made on time and that all customer complaints are resolved quickly and efficiently.

In addition to these responsibilities, the GM must also maintain a positive and educational environment in the office. By leading the charge and excelling in these three key areas, the GM can help the company achieve success and reach its full potential.

At Allied Emergency Services, we offer huge potential for growth and success for those in the roofing industry. If you're interested in learning more about our company culture and values, visit our website at or call 1-800-792-0212 today!

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